REFUND POLICYQwikwire is in the business of providing billing and invoicing solutions for large enterprises/companies. Refunds are only issued with the direction of the enterprise/company that issued and collected the bill payment. Qwikwire does not refund bill payments that have not been resolved by the payer with the enterprise/company that is billing them, unless the payer provides documentation proving that he/she never applied for the services issued by the biller. Qwikwire’s shall have the sole authority to decide on whether a refund is proper under the circumstances and its decision shall be final and binding. Entitlement to refund is for a period of 180 days from bill payment/debit only. If 180 days have passed since the bill payment/debit, Qwikwire cannot process the refund request. If request for refund is approved, the refund will be processed, and a credit will automatically be applied to the credit card or original method of payment within a certain amount of days depending on the processing time of the bank or credit card company.
FOR APPROVED AND PROCESSED REFUNDS (IF APPLICABLE)Follow these steps to monitor and track refunds processed by Qwikwire:
- 1) If you have not received a refund yet, first check your bank account.
- 2) Then, contact your credit card company, as it may take some time before your refund is officially posted.
- 3) Next, contact your bank to inquire about the refund. There is often some processing time before a refund is posted.
- 4) If you have completed all of these steps and you still have not received your refund yet, please contact us at firstname.lastname@example.org.